KOBIL for Public Administration
Revolutionizing Citizen Services with Secure Digital Solutions.
Public administrations face the challenge of delivering efficient, transparent, and accessible services to citizens in an increasingly digital world. From simplifying access to city services to ensuring the security of sensitive citizen data, the demands are higher than ever.
The Future of Public Services: Digital, Secure, and Citizen-Centric.
KOBIL empowers governments to modernize their operations with secure, scalable, and user-friendly solutions. Whether it’s a SuperApp for city services or secure digital identities, we provide the foundation for the next generation of public services.
Key Use Cases for the
Public Administration
Identity Verification.
Simplified Citizen Onboarding
A seamless citizen experience starts with secure identity verification:
AI-Driven Identity Verification
Authenticate citizens quickly and accurately.
Frictionless Onboarding
Bind digital identities securely to citizen devices.
Regulatory Confidence
Meet GDPR and local data protection standards effortlessly.
Result: Faster onboarding processes, improved trust, and accessible services for all citizens.
All in One App
Centralized Citizen Services
Claims are the most critical touchpoint for insurers. With KOBIL, you can:
Launch a branded SuperApp integrating all city services in one place.
Offer MiniApps for public transport, utilities, tax payments, and more.
Provide seamless access to external services like healthcare or education portals.
Result: Simplified service delivery, better citizen engagement, and reduced administrative burdens.
Secure Communication
Secure Communication Between Citizens and Government.
Build trust and transparency with mChat:
Provide real-time notifications for announcements, emergencies, or updates.
Enable citizens to contact departments securely via chat or AI-driven bots.
Allow feedback collection and service requests directly within the app.
Result: Simplified payment processes and improved financial transparency.
Digital Signatures
Digital Signatures for Public Processes.
Replace slow, paper-based processes with mSign:
Enable citizens to digitally sign forms for applications, approvals, and licenses.
Ensure legal compliance with eIDAS-certified digital signatures.
Eliminate paper workflows, reducing costs and increasing efficiency.
Result: Faster processing times, greater citizen convenience, and eco-friendly operations.
Payment Solutions
Secure Payments for Public Services
Simplify premium collection and payouts with mPay:
Offer citizens one-click payment options for taxes, fines, or utility bills.
Integrate payment solutions directly into the SuperApp.
Use AI-powered fraud detection to ensure secure transactions.
Result: Simplified payment processes and improved financial transparency.
Scalable Ecosystems
Scalable Ecosystems for Cities and Communities.
With OneAPP4All, public administrations can scale quickly and efficiently:
Add MiniApps for community-specific services like parking, recycling, or public events.
Integrate external partners such as local businesses or NGOs.
Use low-code development to reduce costs and speed up deployment.
For tailored integrations within existing systems, OneID4All offers:
Seamless SDK Integration
Add identity verification, secure communication, and payments.
Step-by-Step Scalability
Start with digital onboarding and grow into a fully digital ecosystem.
Result: A unified digital ecosystem that evolves with citizen needs.
Built for Compliance.
Designed for Public Administration.
Compliance is critical for governments managing citizen data. KOBIL ensures adherence to the highest standards:
GDPR
Protect customer data with end-to-end encryption.
eIDAS
Ensure legally binding digital signatures for all agreements.
ISO 27001
Adopt the highest global standards for information security.
Trust KOBIL to deliver secure, compliant solutions for modern governance.
Case Study
Istanbul Senin - Redefining City Services
Challenge
The City of Istanbul needed a unified digital platform to streamline citizen services, improve communication, and enhance trust in public administration.
Solution
With KOBIL’s platform, Istanbul launched the Istanbul Senin SuperApp, integrating:
mIDentity for secure citizen authentication.
mChat for real-time updates and citizen feedback.
MiniApps for services like public transport, waste management, and city announcements.
Results
Over 2 million citizens onboarded within the first year.
Reduced service processing times by 50%.
Strengthened trust and engagement with modern, secure digital services.
Why KOBIL? The Ultimate Partner for Public Administration.
Security That Builds Trust.
Device-Bound Identities
Ensure only authorized users access public services.
AI-Powered Threat Detection
Safeguard citizen data and service integrity.
End-to-End Encryption
Protect every interaction, from login to payment.
Compliance Without Compromise.
Adherence to GDPR, ISO 27001, and eIDAS standards.
Real-time monitoring for regulatory confidence.
Efficiency and Scalability.
Modular solutions that adapt to local and national needs.
Automate manual processes, reducing costs and improving service delivery.
Customer-Centric Innovation.
Deliver seamless, accessible services for all citizens.
Future-ready solutions for evolving public expectations.
Empower the Future of Public Services Today.
KOBIL. Trusted by Governments. Loved by Citizens. Compliant Everywhere.